There are many types of organizations that can use a CRM (customer relationship management) software to simplify their interaction with the public and monitor crucial details about their social or commercial transactions and exchanges. Nonprofit organizations are amongst the ones that need this kind of management the most, since they …
Customers Insights is a module integrated into Microsoft’s Dynamics product, a CRM tool destined for keeping track of your organization’s network. The principle behind Customer Insights is analyzing different parameters of your customers’ interactions with your brand or organization and providing insights created with the help of AI and machine …
The importance of data for organizations is increasing every day. However, you often find yourself lost in optimizing business processes while completely ignoring the importance of data you are collecting. That is not your fault. While dealing with so many applications, processes, and challenges at the same time, you cannot …
I’ve got a confession to make: I’m a bit in love with Microsoft Power Platform. Today it took me just 30 minutes to solve the issue that has been bugging one of our Dynamics 365 environments for quite some time. For those of you that aren’t familiar with it, Power …
